Case Studies

Digital arrival, patient call-in and patient portal

Digital arrival, patient call-in and patient portal

In the world of Hungarian private healthcare, technological development is taking place at a rapid pace and is constantly shaping the quality, efficiency and flexibility of care. THE…
Swiss army knife in decision support, with data-driven decision-making: Management Information System based on Microsoft Power BI

Swiss army knife in decision support, with data-driven decision-making: Management Information System based on Microsoft Power BI

The challenges that arise during the operation of modern healthcare institutions are orders of magnitude more complicated than anyone has previously experienced. For managers running private clinics, the…
Save time for both the patient and the clinic! Let's use telemedicine wisely!

Save time for both the patient and the clinic! Let's use telemedicine wisely!

Many clinics struggle with the lack of clinic capacity and the challenges of optimal scheduling. The resource-intensive system - where specially equipped rooms and…
How to keep existing customers? With a loyalty card!

How to keep existing customers? With a loyalty card!

In today's competitive healthcare sector, where patients have many options to choose from, how do we retain existing customers?…
How to provide extra service? With a mobile app and the digital arrival of patients!

How to provide extra service? With a mobile app and the digital arrival of patients!

In the digital age, users expect fast and seamless solutions from service providers. How can this be extended to the medical sector as well...
Anyone who makes an appointment should come: reservation fee and prepayment

Anyone who makes an appointment should come: reservation fee and prepayment

In clinical practice, appointments booked but not used by patients are a serious challenge. What can we do about the absence of patients…
Maximum utilization: with dynamic pricing

Maximum utilization: with dynamic pricing

The competition in the private sector of healthcare is becoming more and more intense, while the efficiency, quality of patient care and improvement of economic results of the institutions...
How can our processes be completely digital?

How can our processes be completely digital?

Digitalization is revolutionizing healthcare – we all see it every day. Digitization is not only the unified and automated…
Digital arrival, patient call-in and patient portal

Digital arrival, patient call-in and patient portal

In the world of Hungarian private healthcare, technological development is taking place at a rapid pace and is constantly shaping the quality, efficiency and flexibility of care. THE…
Confirmation of bookings: with AI-based automatic callback

Confirmation of bookings: with AI-based automatic callback

"It would be necessary for private clinics to act proactively, to work on real problems, not on managing administrative burdens," he called...
Medio: the foundation of modern healthcare marketing

Medio: the foundation of modern healthcare marketing

In Hungarian private healthcare, modern technology plays an increasingly important role in reaching patients. With the continuous development of technology, private healthcare players…
How to build efficient patient journeys between private healthcare providers?

How to build efficient patient journeys between private healthcare providers?

For healthcare providers, the efficient design of patient journeys is a fundamental requirement. Optimizing patient care processes, simplifying administrative tasks, and…
How do we get to know our patients' opinions and prevent complaints?

How do we get to know our patients' opinions and prevent complaints?

Healthcare institutions, including clinics, often face the challenge that patients do not necessarily express their dissatisfaction…
How can I make phone reservations even more efficient?

How can I make phone reservations even more efficient?

Is it not efficient enough to make reservations over the phone? It's not fast enough and causes a lot of problems for the reception in…
This is how we increase the proportion of online bookings to up to 50%!

This is how we increase the proportion of online bookings to up to 50%!

One of the biggest problems of Hungarian private clinics is overloaded reception. Is the reception and the call center separate? But also,…
What is the ideal Private Clinic in 2022?

What is the ideal Private Clinic in 2022?

Medio Digital Clinic's partners have all the tools at their disposal to create the ideal operation! Our partners provide a lot of resources and development…
How to Minimize No-shows?

How to Minimize No-shows?

In general, it can be said that the biggest problem in the life of every clinic is caused by no-show patients. This is an instant loss and unsatisfied…
How to Increase Patient Turnover?

How to Increase Patient Turnover?

Increasing institutional traffic has always been a difficult issue for the following reasons: Marketing costs are always limited Social media…
How to Improve Patient Satisfaction?

How to Improve Patient Satisfaction?

A returning patient is the best patient. And the satisfied patient will have his next examination with us. The 200+ institutions using Medio…
How to Increase Clinical Efficiency?

How to Increase Clinical Efficiency?

The current general market environment (doctor and labor shortage) poses a huge challenge to the private healthcare sector. It can become a barrier to growth that…
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