In today's Hungarian private healthcare, capacity and efficiency are two key factors. Many clinics around the world are constantly struggling with optimal scheduling and a lack of office capacity, which poses challenges for both patients and healthcare professionals.
Certain medical orders can be resource-intensive, especially if special equipment and skilled assistants are involved. The complexity of such systems increases costs and time spent on care, often reducing clinical efficiency.
Although the emergence of telemedicine may seem like a promising solution to these problems, it is not without its own challenges. Currently available software and tools often do not meet the critical safety and functional requirements of healthcare applications. And the lack of uniform platforms makes integration with existing systems difficult, which poses further obstacles to the widespread use of telemedicine. All of these issues point to an urgent need for private clinics to manage their resources more efficiently and improve their schedules while maintaining quality of care and patient safety.
How can efficiency and resource optimization be improved without jeopardizing the quality of care? What technological developments are necessary for the successful application of telemedicine? How can new technologies be best integrated into existing clinical practices? We examine these questions in our case study.
The concept of effective use of telemedicine holds much promise, but the road to success is bumpy. Clinics and healthcare face several significant challenges when it comes to integrating technology and implementing new ways of working.
- Low clinic capacity: Many clinics are already making maximum use of their clinic capacity, which results in long waiting times for patients. The traditional order structure sometimes cannot keep up with increasing patient demand.
- Non-optimal schedule: Time is the most valuable resource of a private clinic. Delays in communication between doctors and patients, rescheduling of appointments and missed consultations all contribute to wasted resources.
- Resource-intensive system: In many cases, specially equipped offices and trained assistants are required for consultations, which limits flexibility and increases costs.
- Shortcomings of existing software: Although there are many telemedicine software available on the market, they often do not meet the unique needs of healthcare use. Security issues, compatibility issues and integration difficulties hinder a smooth implementation.
- Issues of data protection and patient safety: In the case of telemedicine, data security is particularly important. Patient data protection and confidential communication are key, but not all systems provide this.
- Technological limitations: Not all patients or clinics have access to the necessary technology or an adequate Internet connection, which limits the possibilities of using telemedicine effectively.
The combination of these issues often limits the potential of telemedicine and creates difficulties for clinics to implement. But is there a solution that can bridge these challenges and effectively integrate telemedicine into healthcare?
The solution is a Medio Video Consultation System, which we specially designed for the requirements of telemedicine. The system allows you to upload documents before and during the consultation, add more participants, built-in chat function, create an outpatient sheet during the call, as well as screen sharing and recording. Features of the system:
- Uploading documents before and during the consultation: Both doctors and patients can upload and share important documents, such as preliminary medical findings, imaging results or prescriptions. This allows both parties to access relevant information during the consultation, facilitating an accurate diagnosis and the development of an effective treatment plan.
- To add more participants: The system allows the involvement of other specialists in the consultation, if necessary. This enables a multidisciplinary approach.
- Built-in chat function: The chat within the system enables text communication between participants during the video consultation. This can be especially useful when sharing complex medical terms, links, or other written information.
- Creating an outpatient card during a call: The doctor can create and save the outpatient chart directly during the video call. This significantly simplifies the documentation process and increases administrative efficiency.
- Screen sharing and recording: With the screen sharing function, doctors can share their screen with patients, for example showing diagnostic images or treatment plans. Recording the consultation allows for later review and use for educational purposes.
The Medio Video Consultation System offers a number of unique functions and tools that together contribute to increasing the efficiency of clinical operations and optimizing the time management of patients and staff. With the help of integrated solutions, the system allows doctors and patients to implement remote care in a way that is almost as personalized and efficient as if they were present in person.
- It can be done anywhere - it is not tied to a clinic: The structure of telemedicine allows the service to be provided remotely.
- Low maintenance costs: All it takes is a doctor and a device with an internet connection, and lower costs allow the service to be extended to more patients.
- It can be given at a more favorable price compared to an on-site inspection: Lower costs can also result in more favorable pricing for patients.
- Several tests can be performed in a given time: By optimizing the schedule, clinics can deal with more patients, which improves the quality and efficiency of the service.
Telemedicine is one of the promising areas of modern healthcare, but as illustrated by the problems presented above and also revealed during the coronavirus epidemic, there are still many obstacles to its smooth integration and utilization of its full potential. Clinical capacity, scheduling, resource demands, software suitability, data protection and technological limitations are all areas that require serious consideration and innovative solutions.
The solutions offered by the Medio Video Consultation System can be a huge step forward in promoting the use of telemedicine in healthcare. Integrated tools and a system optimized for patient care enable clinics to better utilize their resources, improve patient care and increase efficiency.
It is important to be aware that the use of telemedicine is not only a matter of technological development, but rather part of a comprehensive strategy that affects all aspects of patient care. However, the introduction of telemedicine systems can not only save time and money for healthcare institutions, but can also contribute to improving patient service, anywhere in the world.