Solutions

Management information System

The Medio Digital Clinic helps you make managerial decisions.

You can analyze your reservation and capacity planning data in real time with our business intelligence solution
You can request graphic summaries
You can integrate data from other data sources into the Management Information System: Google Adwords, Google Analytics, szamlazz.hu, other online invoicing systems, any other system with a statistical interface
You can examine reservations, cancellations, rebookings, the capacity and workload of individual services chronologically
You can analyze the success and efficiency of your marketing and booking activities
Managers of individual organizational units of the clinic can also receive real-time information about changes in demand and traffic

With Medio Digital Clinic's online payment and booking solution, you can minimize the number of late cancellations and no-shows to almost zero:

You can ask for the service fee in advance
You can give a discount for online payment
You can request reservation insurance when the patient only records card details, thus securing the reservation
The system automatically handles cancellations according to the parameters you specify
The system monitors the set parameters and if the patient cancels after the deadline or does not show up, the system charges the patient the cancellation fee you set

Full statistics and tracking, export option
You can track your bookings in real time
In the case of calls received by phone, booking is recorded and an automatic payment link is sent to the patient, which can be clicked to create the booking after payment
Edit doctors and appointments
Modification of existing appointments
Management of institutional and appearance data
Adding, deleting, modifying services
The module can be outsourced to partners, so they can book an appointment with you directly

You can ask Medio Digital Clinic to invoice automatically on your behalf, so you no longer have to deal with administration.

After the treatment, the system automatically issues the invoice on your behalf, and sends it encrypted (password protected) to the patient according to your unique appearance.
The patient can request the bill in another name (e.g.: health fund).
You can access your invoices at any time, download them, and create an automatic posting to your accounting system
The NAV connection is of course resolved automatically
Our partner: szamlazz.hu

Medio mobile phone application for all our partners

The Medio mobile phone application takes on your uniquely personalized image:

Your patients can easily manage their appointments
Your doctors can continuously monitor the appointments booked with them
Parameterized notifications and warnings
Unique marketing and promotional opportunities
Book a new appointment for you without additional registration and login, with just a few clicks

Perfectly designed information, warning and document management:

Either by e-mail or SMS
Send specific e-mail wording for the selected examination, accurately and comprehensively
let us inform you of everything so that you can prepare for the examination
It is a surprising experience that in many cases receptionists still send out confirmation emails and SMS manually. This is a serious potential for error and unnecessary administration.
The same is true for the documents created after the inspection: in more than 70% the surveyed partner institutions, the documents are sent out manually to this day
And when analysing the Google reviews, it is clear that the top 3 leading reasons for dissatisfaction are that the patient did not receive their documents on time and therefore had to call the institution several times.

Depending on the doctor, you can request profession-specific feedback from patients, and all this is just a few clicks away.

Improving the institution's perception can only be achieved if the institution receives accurate and immediate feedback on the quality of the service
You can only improve quality if you can see where you need to intervene in the processes and communication
The only tool for this is the customer satisfaction measurement, which is already available in the Medio system
Feedback from patients can be requested in several aspects, and these feedbacks greatly help to improve processes and provide the patient with the feeling that he is at the center
By measuring customer satisfaction, negative evaluations on social media can be prevented, because it ensures that the patient can share his opinion immediately a few hours after the examination (parameter can be set as desired)