The role of webAPI integration in the design of the digital clinic

INSPECTION

For modern healthcare institutions, the speed and accuracy of information flow is crucial for efficient operation and high level of service to patients. In this context, Medio webAPI is a revolutionary step that simplifies the maintenance and updating of institutional website data.

This technological solution enables that thez prices, test parameters, availability of doctors and others updating critical information - which previously required time-consuming, manual intervention on the part of the web developer -, now through an automated, seamless process.

With the Medio webAPI connection, it is also possible for patients to book an appointment directly from the examination price list or the doctor's introduction page, thus increasing the conversion of those interested.

OPERATION

With the Medio webAPI connection, a dynamic, one-way communication channel is created between the administrative interface of the healthcare institution and the associated website. The connection is provided by Medio, but the institution must take care of the implementation of the functions on the website itself, with the involvement of a web developer.

After the connection is established, when the clinic staff makes changes within the Medio system - be it pricing new treatments, updating test parameters or changing the availability of doctors -, these changes will appear immediately and automatically on the website.

Real-life example: The receptionist updates the prices of examinations in the medical system. At the same time, the data is updated in Medio and then also on the website via the webAPI.*

*in the case of some medical systems, the procedure may change

ADVANTAGES

• Significantly reduces administrative burdens, as it frees up the time associated with administration and control.

• Minimize the possibility of errors, as the information comes directly from the source, so no separate transcription or verification is required.

• Improves patients' access to information and experience by ensuring that they always have the most up-to-date and accurate information online.

• When patients can easily find the information they need - be it treatment prices, available appointments, or the doctor's specialty - and can start a reservation from the page they are currently on, it becomes more likely that they will commit to booking an appointment or using a service. This has a direct impact on increasing website conversions, to reduce attrition.

FEATURES

• Price list sync
• Doctor dub
• Exam synchronous
• Interactive search engine
• Increase conversion

Overall, Medio webAPI is a key tool that enables the institution to keep up with the challenges of the digital age while optimizing its own internal processes and improving communication with patients.

CONTACT

If you have any questions about the new function, please contact us!