The cure for lost revenue caused by missed appointments: MedioGuard

INSPECTION

The MedioGuard a protection system specifically designed for healthcare institutions to help protect against financial losses caused by patients who do not show up. The system is designed to filter out patients who choose to pay on the spot but do not show up at the booked appointment or cancel after the cancellation deadline.

In such cases, the MedioGuard automatically restricts the future payment options of the patients concerned and only allows them to make advance online payments. If the patient then makes a number of regular visits - with an increase in their attendance rate - the system automatically restores their on-site payment option.

In this way, the system ensures that the clinic only accepts trusted patients, reducing financial losses and maintaining smooth operations.

Real-life example: A patient makes an appointment for a specialist appointment and chooses to pay on the spot. However, he or she does not show up on the day of the treatment and does not notify the clinic in advance. MedioGuard records this absence and the patient's attendance rate is reduced. As this will bring the patient's overall attendance rate below the threshold set by the institution, the system will automatically set it to only allow future bookings to be made with online pre-payment.

OPERATION

• The system assesses patient trustworthiness based on millions of reservations in an encrypted way, taking into account their booking attendance rate

• MedioGuard applies the highest standards of data security, evaluating impressions using an encrypted hash-based method, ensuring data is indecipherable

• As soon as a patient's attendance falls below the threshold set by the institution, the system automatically excludes him/her from the on-site payment option for his/her next booking and only allows him/her to pay online in advance

• Flexible, percentage-based setting of the presentation rate below which the system automatically denies the patient the option to pay on the spot

• Once the attendance rate threshold is exceeded again, the system automatically resets the on-site payment option for the patient and makes it available again for future bookings

• MedioGuard is fully integrated with the Medio booking system, ensuring efficient and smooth operation

FEATURES

• Watch this space and qualification

• Automatic payment method limitation

• Automatic restriction lifting

• Flexible limit setting

• Integrated and adaptive protection

ADVANTAGES

• They are decreasing financial losses caused by patients not turning up

• The system contributes to the clinic undisturbed by excluding unreliable patients from the possibility of paying on the spot

• The MedioGuard discreetly and works efficiently, automatically adapting to the patient's behaviour, minimising institutional risks

• Feature that can be activated free of charge. To use it, you need to activate credit card payment, where charges are only incurred for actual transactions.

MedioGuard is an advanced protection system that helps a healthcare institution avoid the negative financial impact of no-show patients. The system automatically adjusts patient payment options: it excludes on-site payment if the patient does not show up and favours online pre-payment. For reliable patients, the system reverts to on-site payment, encouraging regular attendance and ensuring smooth operations.

CONTACT

If you have any questions about the new function, please contact us!