Treatment history and secure document sharing with Patient Portal

INSPECTION

The Patient Portal a modern, user-friendly online interface that makes it easier for returning patients to book appointments and provides secure access to their health data. A key benefit of the system is that once logged in, the patient's details are automatically displayed during the booking process, minimising errors from manual data entry.

Automatic data uploading not only speeds up the booking process, but also significantly reduces the need for in-house data validation, thereby makes data management more efficient. The portal also provides the possibility to manage the data of close relatives, so that family members can book appointments in one interface.

The Patient Portal increases the efficiency of the institution, improves the accuracy of data management and makes the booking process more transparent. In addition, patients will have easier access to their health data and reservations, while the risk of manual errors is reduced.

Real-life example: A patient makes an online appointment for a medical examination from home. During the booking process, the system offers a login to the Patient Portal, which requires an email address, a telephone number and a password set by the patient. After a successful login, the patient selects the automatic data upload, which, with one click, uploads the booking data based on the patient data stored in the system and then books the selected appointment. Once booked, the test information is available on the Patient Portal, which the patient can easily access at any time from the appointment booking interface. If necessary, they can change or cancel their appointment later. The whole process is secure and simple, making it quick and easy for the patient to manage their affairs.

OPERATION

• The booking page will be extended with a "Patient Portal" button, which will start the login process

• After logging in to the Patient Portal, the patient has the option to automatically fill in the booking details during the booking process

• If you are not already logged in, the system will offer you the option to log in and auto-complete when you fill in your details during the booking process.

• It can be pre-defined that the patient can identify themselves by providing a telephone number, an e-mail address or a social security number.

• Numerous social security numbers provide a smoother login process, while email address authentication provides greater security for Two factor authentication(2FA) thanks to

• The patient and reception can access all data of current and previous bookings, including documents uploaded to the patient's profile, test reports.

• For current bookings, it is possible to change or cancel the appointment or upload missing documents

• The patient can see and check all personal data registered with the institution, such as name, date of birth, social security number

• With profile sharing, bookings with the same email address/IP address or phone number are visible under one login account.

FEATURES

• Automatic filling in of patient data during booking

• 2-factor authentication (2FA) during registration

• Display current and previous studies data

• Modify/cancel current reservations on the patient side

• Inform patient about uploading a new document

• Profile sharing

• Document repository

ADVANTAGES

• Simple, safe and secure registration and login process

• Multifactor identification by e-mail and SMS code, which increases data security

• Instant access to online services, making administration faster and more efficient

• Convenient and intuitive a user interface to help patients use the system

• For security reasons, the system will shut down after 1 hour of inactivity automatically logs you out the user, also increasing data security

The introduction of the Patient Portal will significantly enhance the patient experience from appointment booking to retrieval. It provides easy, fast and secure access to data, reducing administrative burden and improving process transparency. The user-friendly design and multi-factor authentication allows patients to access healthcare services easily and securely, which shortens administration time, reduces the number of personal enquiries and allows the institution to serve more patients with the same resources, thus increasing operational efficiency and revenue.

CONTACT

If you have any questions about the new function, please contact us!