Mobile app at the service of the institution: convenience for doctor and patient

INSPECTION

One own mobile app development is a key but challenging area. Custom-built applications can require significant effort and financial risk. In contrast, Medio offers, tailored to the institution's own image solution for a a cost-effective alternative.

With the help of the app, patients can simplifying the booking of appointments, while updated blog posts, customised push messages and test histories ensure that you are always with up-to-date information have. In this way, the mobile app becomes not only an appointment booking interface, but also aan integral part of your health routine, which increases the patient satisfaction and commitment to the institution.

The application not only for patients, but also for doctors also offers useful features for. Doctors can simply book and manage their booked appointments, can conduct their video consultations, receive push notifications new appointment bookings and, in the case of a Medio call-in system, the possibility to to call in patients via the app. They will also soon be able to view statistics and charts.

A real life example: A returning patient to the clinic is experiencing back pain and needs a quick consultation. You open the institution's app, where the patient details you have already entered are automatically loaded so you can book your next available video consultation appointment immediately. The 10% discount offered by your loyalty card will be automatically deducted during the online payment process.

The doctor will receive an instant push notification of the consultation via their mobile app. At the booked appointment, you will be connected directly from the app to a video consultation where your complaints will be discussed in detail. At the end of the conversation, the patient is offered a new appointment for a personal examination for the next day, which they can record in their own diary with a few simple gestures. On the next appointment day, the patient arrives at the practice via a QR code on their mobile app and the doctor calls them in via the app, so all the administration is seamlessly done digitally.

OPERATION

• The application easy to download from popular app stores (Google Play / App Store)

• After launching the app, the main screen will display the priority areas of expertise and doctors, the custom banners and the blog posts

• From the menu bar, you can navigate to the online appointment booking screen, where you can also choose by specialty and doctor search between tests

• Medio information menu itemclick on the link to see the institution's phone number, email address, website link, Facebook, Instagram, YouTube profiles and channels

• Patients can access the login and add a discount card

• Doctors can also log in to the app and view their appointments, or book an appointment for their own studies, or even for your colleagues' calendars

• When using a call-in system, doctors can also call in patients via an app

• A QR code makes it easy for patients to check in to the practice via the mobile app upon arrival

FEATURES

Doctor page 

• Doctor's appointment
• Daily overview view of entries
• View available ordering dates
• Appointment booking from the doctor's page
• Start booking for reserved dates
• A doctor or assistant can manage other doctors' calendars
• Invite a patient (for Medio call system)
• Edit reservation data
• Receive push messages about bookings, cancellations
• Conducting a video consultation
• Outpatient form completion

• Booking Confirmation Resend to Patient
• Statistics, charts (Coming soon!)

Patient page

• Browsing doctors
• Browse by subject
• Patient-side Appointment Booking
• Contact details of the institution
• Patient registration
• Show booked appointments
• Date change/cancellation
• Booking history
• Self Check-in with QR code reading
• Join a video consultation
• Receive Push message
• Show blog posts
• Show sliders
• View contact details of the institution
• Multilingualism
• Survey satisfaction survey with push message (Coming soon!)
• Artificial intelligence-assisted chat (Coming soon!)

ADVANTAGES

• Easy and quick access for appointment booking and health information

• The user-friendly application increases patient satisfaction

• The modern app an advantage over competitors

• Push notifications reduce marketing costs

• In Hungary, the medical bookings 58,4% from mobile devices happens.

• The patients often in the same rebook in the app, without looking for new institutions

• The unique application reinforces brand presence and identity

Medio's own-brand mobile app not only makes booking an appointment easier, but also with integrated features - such as adding digital loyalty cards, test reminders, and push notifications - provide ongoing support to patients. Also a useful tool for doctors, which facilitates daily work processes, video consultations and smoother investigations.

In this way, the mobile app not only increases the competitiveness of healthcare institutions, but also contributes to a higher level of patient care while strengthening the brand identity of the institution.

CONTACT

If you have any questions about the new function, please contact us!