Digital Loyalty Card System

INSPECTION

The dynamic development of the private healthcare sector presents new challenges to private clinics, especially regarding contact with patients and the quality of customer relations.
In this complex environment, the loyalty card scheme is not just a marketing tool, but a comprehensive strategic solution, which helps to retain customers over the long term and raise service standards. To this end, the system includes a number of useful features.

Our partners who already use it:

• Platán discount card
• Doktor24 discount card

OPERATION

• Medio provides the sales page and the entire payment system
• After the purchase, the digital loyalty card is prepared, which the customer receives by e-mail.
• When using a private branded mobile app, after activating the subscription, the patient can add the discount card to the application or print it out.
• The loyalty card can be purchased with an annual subscription, which entitles you to discounts and services determined by the clinic.
• The subscription is automatically renewed annually at the end of the billing cycle.
• The loyalty card is for a name and the patient must present it at the time of payment.
•  The reception can check the validity of the card with a smart device via the partner application (or any other QR code reading application)
• The card can be recommended and sold on site, we provide a separate system for this
• We provide complete statistics and comprehensive reports: usage, referrals and sales tracking

ADVANTAGES

• Providing individual, one-off and periodic discounts
• Pass, coupon and voucher management
• Integrated payment system with automatic renewal
• Encouraging the use of mobile apps
• Comprehensive statistics and analysis to improve customer relations
• Simplified landing and payment
• Increasing customer retention and loyalty
• Built-in recommendation system

FEATURES

• Unique, self-branded card with a QR code

• Bank card registration payment

• Built-in recommendation system

• Loyalty card sale option during on-site booking with the push of a button

• Add a card to the mobile app

• Additional discounts and coupons can be provided to cardholders.

• Statistical analysis of card usage and customized queries to better understand user behavior.

CONTACT

If you have any questions about the new function, please contact us!