Customer satisfaction survey
Collect valuable feedback from your patients easily and effectively! With our solution, you can improve the quality of your services, increase patient satisfaction, and build trust.
#1. Accurate and relevant feedback
The system allows you to collect opinions and feedback by sending targeted questionnaires, thus gaining access to the most important patient information.
#2. Completely customizable questionnaires
Add your own questions, schedule sending, and customize the feedback process.
#3. Efficient processing and analysis
The data appears instantly in the system, enabling quick analysis of results and efficient decision-making.
Other functions
Google review integration
Google review integration
Positive feedback is automatically forwarded to the Google platform, thus helping to improve online reputation.
Banner addition option
Banner addition option
Allows the placement of clickable images in emails that can link to external sites or campaigns.
Subscription management
Subscription management
The system ensures that patients can easily and quickly unsubscribe from email surveys.
Exporting results to CSV
Exporting results to CSV
The survey results can be downloaded immediately in CSV format, which simplifies internal data analysis.
Detailed analysis of negative reviews
Detailed analysis of negative reviews
In case of negative feedback, the system automatically requests additional information to better understand the reasons for patient dissatisfaction.
Surveys related to doctors
Surveys related to doctors
The questionnaires can be specifically linked to individual doctors, so the feedback clearly shows which areas need improvement.
Frequently asked questions
Related modules
Mobile application
Digital loyalty card
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