AI Reception module
Our AI Reception designed to take and initiate calls, schedule appointments, and handle patient inquiries. The solution streamlines the patient experience, providing reliable information on services and availability while capturing essential details during the interactions.
#1. Uninterrupted 24/7 service
Provide reliable, round-the-clock access, boosting patient trust and experience. Never tired, never sick, always kind.
#2. High-volume capacity
Manages up to 200 simultaneous conversations.
#3. Comprehensive knowledge base
Provide patients with accurate, up-to-date responses on services, specialties, and pricing, using an extensive, clinic-tailored knowledge base.
HR cost
-
0
%
Availability
24
/7
Other functions
Conversational AI
Conversational AI
Engages patients with natural, adaptive responses.
Data-driven insights
Data-driven insights
Analyze calls for quality improvement and summarize interactions for better service.
Outbound calls
Outbound calls
Agent is able to initiate call, do patient survey, post-surgery questioners and any other patient interaction.
Efficient resource allocation
Efficient resource allocation
Automate scheduling and information requests, allowing staff to focus on essential care tasks. Save HR cost up to 40%
Customizable call routing
Customizable call routing
Tailor made call routines, scheduled call operation, waiting list management and so much more.
Patient complaint management
Patient complaint management
Handles customer complaints efficiently and with patience.
Frequently asked questions
Related modules
Online booking
Telemedicine
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