Medio

Customer Satisfaction Survey

Perfect your services based on your patients’ feedback!

Collect valuable feedback from your patients easily and effectively! With our solution, you can improve the quality of your services, increase patient satisfaction, and build trust.

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#1. Accurate and relevant feedback

The system allows you to collect opinions and feedback by sending targeted questionnaires, thus gaining access to the most important patient information.

#2. Completely customizable questionnaires

Add your own questions, schedule sending, and customize the feedback process.

#3. Efficient processing and analysis

The data appears instantly in the system, enabling quick analysis of results and efficient decision-making.

-50%

Negative reviews

+80%

Positive Google reviews

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Other functions

Google review integration

Positive feedback is automatically forwarded to the Google platform, thus helping to improve online reputation.

Banner addition option

Allows the placement of clickable images in emails that can link to external sites or campaigns.

Subscription management

The system ensures that patients can easily and quickly unsubscribe from email surveys.

Exporting results to CSV

The survey results can be downloaded immediately in CSV format, which simplifies internal data analysis.

Detailed analysis of negative reviews

In case of negative feedback, the system automatically requests additional information to better understand the reasons for patient dissatisfaction.

Surveys related to doctors

The questionnaires can be specifically linked to individual doctors, so the feedback clearly shows which areas need improvement.

Maximize your clinic's potential!

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FAQ

Office

1095 Budapest, Lechner Ödön fasor 2.