Medio

AI Reception Module

Every call answered, every patient valued

Our AI Reception designed to take and initiate calls, schedule appointments, and handle patient inquiries. The solution streamlines the patient experience, providing reliable information on services and availability while capturing essential details during the interactions.

Book a demo

#1. Uninterrupted 24/7 service

Provide reliable, round-the-clock access, boosting patient trust and experience. Never tired, never sick, always kind.

#2. High-volume capacity

Manages up to 200 simultaneous conversations.

#3. Comprehensive knowledge base

Provide patients with accurate, up-to-date responses on services, specialties, and pricing, using an extensive, clinic-tailored knowledge base.

-40%

HR cost

24/7

Availability

Get started for free

Other functions

Conversational AI

Engages patients with natural, adaptive responses.

Data-driven insights

Analyze calls for quality improvement and summarize interactions for better service.

Outbound calls

Agent is able to initiate call, do patient survey, post-surgery questioners and any other patient interaction.

Efficient resource allocation

Automate scheduling and information requests, allowing staff to focus on essential care tasks. Save HR cost up to 40%

Customizable call routing

Tailor made call routines, scheduled call operation, waiting list management and so much more.

Patient complaint management

Handles customer complaints efficiently and with patience.

Maximize your clinic's potential!

Book a demo

FAQ

Office

1095 Budapest, Lechner Ödön fasor 2.